SoftwareONE Bolivia has been awarded with the Bolivia Partner of the Year Award by Microsoft. The subsidiary in South America grew from one employee to a team of eleven people based in Bolivia’s two main cities La Paz and Santa Cruz. We talked to Milton Diaz and Dante Paniagua from the Bolivian team about their motivation, challenges, daily routines and future plans.
What are the challenges in the market and how have you handled them?
Milton Diaz: The team is focused on Microsoft cloud solutions, however, the local market in Bolivia is quite challenging. While the IT market is growing by 6% year over year, cloud adoption is rather slow due to governmental regulations. Our team’s approach is to advance cloud projects step by step using hybrid solutions.
What is your key to success?
Dante Paniagua: We have been working hard to create strong relationships with our customers by delivering great solutions.
Milton Diaz: We focus on long-term customer relations. Our aim is to deliver a unique business value through our Managed Services.
What is your motivation?
Dante Paniagua: I love my work, I have been in the business for more than 20 years. I had the pleasure of meeting SoftwareONE’s founder Patrick Winter in Colombia three years ago. Our visions were aligned – from both a global and local perspective – and I knew SoftwareONE would provide immense business value in the long-term for all of its customers.
Do you have any team rituals?
Dante Paniagua: Every Monday morning, I buy cuñapes, a Bolivian cheese bread, for all subsidiary members and send an inspirational message. Our weekly team meeting is also very important.
Milton Diaz: Indeed, team meetings are very important. We also try to do fun activities together or grab a drink together during happy hour.
What are your plans for 2020?
Milton Diaz: We are working towards transforming SoftwareONE into the main Cloud Services Partner in the country delivering our solutions and services to key customers across Bolivia.