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Adoption & Change Management

Enable Your Workforce to Drive Business Success

Enable Your Workforce to Drive Business Success

The adoption of technology - and the change required to support modern working - is one of the biggest challenges organizations currently face. The nature of change today requires organizations to manage it with speed and agility. To be successful, you need a way to manage the people-side impacts of change and harness the collective power of your high-risk, must-win projects and initiatives. We as humans can only adapt – change our behavior, and adopt – embrace and make it ours - with effective guidance and support.

As one of the first global partners awarded with the status of a Microsoft Adoption and Change Management Advanced Specialization you will benefit from SoftwareONE’s demonstrated knowledge, extensive experience, and proven success in building a lasting Adoption & Change Management strategy and delivering customer projects.

Why Change Management Matters

Change is happening in your organization every single day - new projects are launched, new tools are added and new technologies are implemented to improve performance, increase profits, and enhance your competitive advantage. However, If you don’t involve your people and make them change their behavior your desired business outcomes can’t be achieved. Ignoring the people side of change creates risk. When the adoption and usage of a solution is ignored, and the focus is exclusively on meeting technical requirements, the result is excessive risk and cost.

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Loss of productivity due to new environment and barriers in accessing data and applications people are not used to.

Poor change management is costly and requires unplanned investments if not planned properly.

Business success suffers from delayed projects because of missed deadlines, budget overruns, rework and even abandonment.

Empower Your Workforce to Change

Organizations don’t change; people within organizations change. Employees who adopt and use new technologies produce better project outcomes. PROSCI research confirms that projects with excellent change management produce as much as 6X better outcomes than those with poor change management. And better project outcomes improve the financial and strategic success of your project investments and your organization. Following the five phases of the ADKAR® model developed by PROSCI, we help you to establish a lasting Adoption & Change Management strategy within your workforce while helping them navigate through their individual stages of how they experience change.

By outlining the goals and outcomes of successful change, the ADKAR Model is an effective tool for planning change management activities, equipping your leaders facilitating change, and supporting your employees throughout the change.

A

Awareness of the need to change

D

Desire to support the change

K

Knowledge of how to change

A

Ability to demonstrate skills & behaviors

R

Reinforcement to make the change last

Source: prosci.com

Make Your Adoption and Change Management a Success

Knowing not only the technical requirements and procedures but also bringing along a deep expertise from various (global) migration projects makes us a big differentiator in the market: We deliver the technology side but we also understand and leverage the people side of it.

Understanding the moving parts, all the steps behind Adoption & Change and what is involved to plan your Adoption and Change Management strategy. To help you along your way we have designed a set of Adoption & Change Management services to support you in making your change journey a business success.

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Adapt & Adopt

Enable your employees to best work in the new digital era and improve your adoption result with a clear communication, enablement and reiteration strategy.

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Help Your Organization Prepare For Change

Advisory

Create a successful Adoption & Change Management program for transitioning to a new way of working.

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Engage With Your Employees To Build Lasting Change

Adoption Pack

Start creating awareness for your newly deployed Office 365 business applications and drive adoption across your organization.

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Drive Productivity with a proper Adoption & Change Management

As one of the first global partners with the status of a Microsoft Adoption and Change Management Advanced Specialization we help you through the complexity of delivering a new technology while making sure that all employees adapt and adopt the change.

365Simple with Embedded ACM

Discover our 365Simple service with embedded Adoption & Change Management – designed for customers with CSP.

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Unified Support

Unified Support for 365 with Embedded ACM

Discover Unified Support for 365 with embedded Adoption & Change Management – designed for customers with an Enterprise Agreement.

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Drive Your Adoption & Change Optimization & Transformation

Value doesn’t come from change. Value comes from changes that get adopted and used. Adoption & Change Management (ACM) is the proper approach to driving adoption and usage so initiatives deliver expected results and outcomes:

  • Stakeholders speak a common language around change
  • Employees embrace and adopt changes more quickly
  • Technologies yield enterprise-wide productivity gains
  • Organizations mitigate the negative effects of change saturation
  • Strategic organizational initiatives meet or exceed long-term objectives
  • Financial performance improves for the organization
  • Projects harmonize to deliver cumulative benefits
  • Organizations capitalize on market opportunities with speed and agility

Rely On The Global Expert

Cutting through the complexity of today’s digitized world requires a reliable and trustworthy partner that always goes the extra mile. At SoftwareONE, we are going above and beyond to help our customers succeed as one of the first global partners awarded with the status of a Microsoft Adoption and Change Management Advanced Specialization.

10,000,000+ users moved to the Cloud

Certified Information Security Management System according to ISO 27001:2013

600 Future Workplace consultants supported by PROSCI-certified Change Management Coaches

Microsoft Adoption and Change Management Advanced Specializations

24x7 certified support in several languages

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