Case Study

Better Collaboration & Communication with Office 365

Better Collaboration & Communication with Office 365

Ekinops Improves Employee Communications Thanks to a Consolidated Collaboration Platform

EKINOPS is a leading provider of open and fully interoperable layer 1, 2 and 3 solutions to service providers around the world. Global business growth and multiple acquisitions called for a new collaboration strategy at Ekinops. To improve communications and collaboration they wanted a consolidated platform. With the assistance of SoftwareONE, Ekinops decided for Office 365. SoftwareONE helped migrate to a consolidated Office 365 platform to centralize user management, and improve employee communications. Assurance of minimal migration downtime and unlimited SoftwareONE support meant Ekinops could refocus on their core business.

Jan Van der Velpen

“The migration was completed even faster than the contractual negotiations.”

IT Director, Ekinops

The Project

  • Customer: Ekinops

  • Industry: Telecommunications

  • Solution: Office 365 Migration and Support

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About The Customer

EKINOPS is a provider of open and interoperable layer 1, 2 and 3 solutions to service providers around the world. Their programmable and highly scalable solutions enable the fast, flexible and cost-effective deployment of new services for both high-speed, high-capacity optical transport as well as virtualization-enabled managed enterprise services.

The Challenge

Following considerable growth, and multiple acquisitions Ekinops found themselves with an abundance of Active Directories and multiple domain names for their French and Belgian subsidiaries. To improve communications and collaboration Ekinops wanted a single domain name for all employees and a single in Office 365 Active Directory for both countries.

The Solution

With the assistance of SoftwareONE, Ekinops decided on migration to Office 365. Assurance of minimal migration downtime and unlimited SoftwareONE support meant Ekinops could refocus on their core business.

SoftwareONE oversaw the entire project, and provided a Dedicated Service Delivery Manager and 24/7 Support Service. All Active Directories were unified before staged migrations were conducted over multiple weekends.

Quality was assured, and speed achieved, through careful service oversight combined with SoftwareONE expertise.

The Result

SoftwareONE completed the entire migration of 400 users in under three weeks,"… even faster than the contractual negotiations,” said Jan Van der Velpen, Ekinops IT Director.

Every employee received an @ekinops.com email address, leading to a better representation of the business, and easier administration of truly centralized user management. In combination with SoftwareONE's 24/7 support and a Dedicated Service Delivery Manager, Ekinops no longer worries about an abundance of active directories and domain names. They are once again focused solely on growing their business and supporting their customers.

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Las soluciones de productividad de usuario de SoftwareONE permiten a las organizaciones adoptar el cambio constante de trabajo y brindar conectividad en todo el entorno.

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Contact

SoftwareONE Chile SpA

Gertrudis Echeñique 30, Piso 2 Oficina 21, Las Condes
Santiago de Chile
Chile

info.cl@softwareone.com

+56223093300

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