Skype for Business Services
Improve Productivity with Enterprise-Grade Voice, Video and Collaboration
Today’s workforce is mobile and decentralized and companies must accommodate virtual, remote workers using personal and company owned desktop and mobile devices. Email doesn’t convey enough context to allow workers to interact fully and effi ciently. Add to this the multiple applications that do not interact, and you have a recipe for communication breakdown.
Microsoft’s Skype for Business offers integrated IM, video calling, presence, integration with Microsoft Office, desktop sharing and traditional telephony across devices, operating systems and locations. It runs as an app on almost any device or hosted in the cloud. In addition, enterprises have the fl exibility to implement now and upgrade or change later to meet their business needs.
Benefits of Skype for Business
Skype for Business offers customers enterprise-grade features, reliability, security, multi-application hooks, cross-platform consistency and scalability.
Choosing a Qualified Partner
Skype for Business deployments are often complex. Engaging a partner who has stringent processes and procedures, one who documents lessons learned and consistently trains the team is key to ensure a successful migration.
Our Depth of Expertise
From experienced Sr. Project Managers to tenured Consultants and Engineers, SoftwareONE has the team to ensure a solid migration.
Other Capabilities from SoftwareONE
Other Capabilities from SoftwareONE
Palladium Energy implements Lync services group to manage its global Lync deployment.
Palladium found House of Lync, on Microsoft Pinpoint, and evaluated the possibility of replacing its existing partner. Ensuring Microsoft best practices had been met, House of Lync performed an assessment of the Lync infrastructure and remediated open items. A Service Level Agreement (SLA) was put into place and Palladium’s Lync environment is now supported on an ongoing basis. The managed SLA provides Palladium with 24/7 support, monitoring, reporting via Prognosis software, and Tier 2/3 services.
UC Irvine Health adds Enterprise Voice to its current Lync deployment.
UC Irvine was looking to improve upon its current Lync deployment utilizing IM/presence and collaboration, implementing Lync 2013 Enterprise Voice for approximately 1000 users. This expansion also included IM, presence, mobility, persistent chat, audio conferencing, video conferencing, voice (with PSTN Dialing), and Exchange UM on Lync 2013.
St. Vincent migrates its OCS deployment to Lync 2013.
House of Lync is currently engaged with St. Vincent to manage the migration of the existing OCS environment to Lync 2013. In future phases, there will be an integration of Lync 2013 with its Avaya PBX, as well as a potential move to a full Enterprise Voice solution. The team at St. Vincent is savvy, and works side-by-side with House of Lync engineers.
Sharp Healthcare implements a customization unified communications project.
Sharp Healthcare had detailed requirements related to HIPPA and persistent chat. House of Lync worked closely with the Sharp Healthcare team to understand the requirements and craft a solution, specifically to allow employees to open applications from within the persistent chat window. The success led to Sharp Healthcare’s CIO earning an award that recognized the system House of Lync put in place.
Why Skype for Business with SoftwareONE?
SoftwareONE acquired House of Lync, a global consulting firm, who holds the prestigious Neptune Status for Skype for Business from Microsoft. House of Lync has launched hundreds of clients into the new world of Unified Communications.
Through this extensive experience, our team is prepared to seamlessly migrate your company into Skype for Business.