Tercon Container Terminals is a national company, part of the Transoceanic Group, which provides high-quality storage and repair to both dry and refrigerated containers. It currently provides services to four international shipping lines and two international container leasing companies.
Industry: Services of Maritime and Aerial Transportation
Services: Migration of the company’s tracking system to Amazon Web Services (AWS)
Moving and tracking commercial containers is at the core of Transoceanic Group’s business. However, the company’s tracking system had limited functionality. Once a consignment was booked and a ticket generated, the system was unable to create customer notifications of changes in schedules or routes. Because the system was not scalable, it was available to only one booking agency per warehouse and limited only to Transoceanic Group users. Also, the system was not integrated with their partner warehouses and had no information about capacity utilization for any warehouse. The home-grown system was hosted on-premises and ran on Linux using an Oracle database. A decision to develop a new system became even more urgent when the Guayaquil city government complained of constant traffic congestion caused by the lack of delivery coordination and wanted the problem solved by the end of March 2018.
In coordination with SoftwareONE, a new system was developed that runs in the AWS cloud. The result is reduced management costs and lower licensing expenses. Advanced tracking capabilities enable multiple new functions, automation, and a ninety-nine percent reduction in operating expenses.
Running in the AWS cloud, the new system is scalable and handles peak traffic with ease
AWS Lambda provides automated provisioning
The system is fault-tolerant, and data backups are automated
End-users receive real-time updates and can track their containers while agency systems can integrate with warehouses
Notices can be generated for any equipment incidents or delays on turns
End users can schedule and make payments online
Carriers can coordinate schedules from mobile devices and eliminate long lines of trucks and traffic problems
End users can choose preferred warehouse locations
Management is centralized for six warehouses, and real-time usage data helps to predict capacity based on bookings
The time-to-market of new functionalities or changes has been significantly reduced, giving users a new, faster, systems experience
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