Cloud services may have increasingly become the norm for many organizations, but what about when it comes to Unified Communications (UC)? Some companies are simply not ready to make the move just yet.
Businesses of all sizes – from startups enterprise businesses, have decided against upgrading their on-premises UC environments to the cloud, but why? Let’s take a closer look at why organizations have hesitations about incorporating cloud into their UC infrastructure.
Why Organizations Are Hesitant to Move UC to the Cloud
When an organization moves their UC assets to the cloud, there is a certain level of risk involved. First, you have the WAN design of your own network to worry about. Cloud traffic has to be prioritized in the fastest way to the cloud. Central Internet breakouts and Web Proxies are taboo. Then, you have to consider whether or not your internet service provider is performing at the level you need it to. The latter tends to be the reason many organizations have become hesitant to move to the cloud.
The objective of unified communications is to create strong, consistent and cohesive communication in the workplace no matter where in the world your team resides – whether you are in the same conference room or speaking with clients and colleagues halfway around the globe. If something were to happen between your internal network and your UC service that caused trouble in effective communications, collaboration and productivity could suffer. Due to this, organizations that do not want to risk these potential issues are beginning to look down other avenues – such as choosing UCaaS or building their communications setups in a hybrid model – or simply stick with what they already have.
Determining Which Environment is the Best Fit for Your Needs
If you’ve fallen in the camp that finds the cloud a bit risky, you should look into how you can make the transition. Let’s take a closer look at on-premises, hybrid, and UCaaS environments.
Learning What You Want Out of Your UC Environment
After you feel as though you have a good understanding of on-premises, hybrid, and cloud environments, it is time to align which is best for your organization. In order to do that, you will have to lay out what exactly you’d like out of your UC environment. Consider the following factors:
Where Cloud Can Play a Role
After you’ve begun to shape your UC wants and needs, think about where a cloud approach could play a positive role. If your technology and other hardware is becoming outdated, research how much money would be needed to replace and update it. After adding up those costs, you may find that a move to the cloud is much more cost effective.
Another factor to consider is whether or not you are a growing organization or have plans to expand. An organization of 1,000 employees could easily overcharged the infrastructure you had built up for 250 workers. With the cloud, your UC environment can eventually grow seamlessly with you.
Finally, think about the time it takes to stay on-premises. As your organization outgrows your infrastructure and your technology falls out of date, it can take months or even years to get your UC back up to speed. Moving to a cloud environment does not require nearly as much of the time and resources needed to update an on-prem environment.
Considering the Cloud
Deciding which UC route to take will have a huge impact on your organization. Do the necessary research into each type of environment and decide from there whether or not the cloud is too risky of a move for you. For many, the cloud is the way of the future, so it is always a good idea to keep it on your radar.
Want to know more? Find out more information about SoftwareONE’s unified communications offering UCSimple to decide if it is the right fit for you.