Carol Eastman Author Archive

Carol Eastman

Carol Eastman

Strategic Global Alliance Leader Skype for Business Practice at SoftwareONE

Advancing Telemedicine to Provide Remote Healthcare: Skype for Business Helps to Create a Delivery System of the Future

September 5, 2017

In recent decades, the equipment necessary to conduct remote visits with healthcare providers was expensive and complex, so even though the concept was growing, the ability to deliver it did not seem like a near-term viable option. Interestingly enough, the first use of “telemedicine” was back in the 1960s when a group of doctors ran […]

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Engineering a More Cost-Effective Method of Communication: Skype for Business – A Blueprint for Success

July 13, 2017

As an organization grows, communication undoubtedly becomes more complex. Larger businesses come to rely on Town Hall meetings via both video and voice web-conferencing (among other forms of communication) to focus their entire team and rally them around company-wide goals. Engineering firms, for example, are reliant on these gatherings to bring their plans together, but […]

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How to Thrive in a UC Multi-Vendor Environment

June 22, 2017

There’s certainly a desire for unified communications (UC) in most businesses.  In fact, Forbes identified collaboration/conferencing as one of the top three deployed cloud applications for 2016.[1]  However, moving from traditional phone, email, and chat to a unified communication solution is often a complex undertaking.  There are many different technologies involved in a true UC […]

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SoftwareONE Fully Integrates House of Lync – A Unified Effort to Deliver the Skype for Business Unified Communications Solution 

November 1, 2016

Earlier this year, SoftwareONE acquired House of Lync, a strategic Microsoft partner who exclusively consulted, deployed, and managed Skype for Business, Microsoft’s flagship Unified Communications solution. We kept this acquisition under the radar while we fine-tuned the integration process, but today I am proud to announce that House of Lync is fully integrated into the greater […]

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Avoid Business Disruption with a Skype for Business Flexible Unified Communications Platform

April 15, 2016

Today’s workforce is more mobile and decentralized than ever. Companies have to deal with virtual workers in remote locations with multiple devices (and even BYOD) in both the desktop and mobile categories. Email alone isn’t enough to keep workers connected and interacting efficiently. Add to this multiple applications that don’t interact, and you have a […]

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House of Lync and SoftwareONE Join Forces to Support Client Demand of Skype for Business

March 3, 2016

Today, SoftwareONE and House of Lync are happy to announce a joint partnership wherein the two companies aim to expand and support client demand of Microsoft’s Skype for Business. House of Lync will supplement SoftwareONE’s Technology and managed services advisory offerings with its industry-leading voice service offerings. House of Lync’s prestigious Neptune and Elite Launch […]

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