Why isn’t everyone relying on these tools?
There are many reasons that several organizations aren’t fully on board with cyber security automation. For example, in the ThreatQuotient report mentioned earlier, 31% of respondents indicated a lack of trust in cyber security automation. For some feel that leaving tasks up to automated processes reduces their control.
From that same report, top issues preventing organizations from applying cyber security automation were technology (43%), budget (40%), and skills (36%). In addition, 92% of organizations admit to experiencing issues when implementing cyber security automation, citing problems related to a lack of skills (45%), a lack of trust in the outcomes (41%), budget issues, and poor decision-making.
While automation is great for some things, it doesn’t always work as planned, and there are still some tasks for which humans may be better suited. Finally, automation must be managed, configured, and optimized, which requires manual intervention. This is why SoftwareOne’s new Incident Response & Security Testing services are human-based. While we like to leverage the latest technology, it’s important to find the balance between man and machine to achieve optimization.