The basic requirement for increased productivity is, you’ve guessed it, uptime. You need to make sure your critical processes are up and running – always. To achieve such a level of cloud stability, you require multiple internal Office 365 experts or a reliable, 24/7 cloud hotline.
Once you can really trust your cloud stability, start training your colleagues on the nitty-gritty of Office 365 such as collaboration and productivity tools.
One popular training strategy is video. Video training is a powerful tool, but nothing can beat the impact of interactive, face-to-face training. Make sure you have at least one trained cloud expert at hand, so he or she can personally pass on that knowledge.