Anyone who in recent months has negotiated contracts with or been audited by a software vendor will be able to recite its cloud strategy off by heart. But nevertheless, there are some vendor-based differences that warrant a closer look. After all: Outsourcing is not the key, rather the company’s own strategy and how it is implemented in the cloud!
The cloud describes the provision of IT infrastructures by a vendor in an Internet environment; in contrast, SaaS (Software-as-a-Service) only shifts some areas to the cloud. In this case, software, infrastructure and services are operated by an external service provider, who makes them available to the customer.
It goes without saying that all vendors are keen for everyone to operate a cloud in the mid- to long-term, as it will allow them to tap into a constant revenue stream. To make this happen, they offer customers simplified management. Modified licensing models that are made available specifically for proprietary solutions are just one example. But does this approach even suit your style and match your requirements?
Okay, yes, it is conceivable if what you want is complete workplace mobility and a departure from dedicated environments! But a significant reduction in overheads, while simultaneously making maximum use of all available options, will prove a little trickier.
So if this doesn’t tick all your boxes, you might be advised to draw on the services offered by many vendor partners. Their prices are frequently competitive and come with packages that promise greater security, which is a good way to appease the critics within the company.
The rude awakening usually does not come until there is an audit, whether it be internal or external. If there is no contractual agreement on data transmission, or it becomes evident that the service provider’s infrastructure is not verifiably dedicated, both you and your partner will end up facing almost irresolvable challenges. And however much you would like to pass on responsibility as the customer, liability for the bottom line will usually remain firmly with you. So what would you have gained? Nothing.
So is the only option to remain dependent on your own infrastructure? Of course not.