SoftwareONE Cloud Support Service
SoftwareONE provides support options tailored to the unique needs of our customers. A subscription to SoftwareONE Cloud Support entitles each customer representative the ability to contact the SoftwareONE team through email or phone.
The SoftwareONE Cloud Support team can be emailed through cloud.support@softwareone.com by the customer representative. Customer representatives are able to call the SoftwareONE Cloud Support team and speak to one of our team members, see the table below for local contact numbers.
| Country | Local Number |
|---|---|
| Argentina | +54 1152175898 |
| Australia | +61 180 086 1160 |
| Austria | +43 720 778 174 |
| Belgium | +32 258 004 32 |
| Brazil | +55 21 4063 7288 |
| Canada | +1 438 792 0776 |
| Chile | +56 224 053 038 |
| China | 4008429301 |
| Colombia | +57 13 289 060 |
| Costa Rica | +506 572 891 2908 |
| Czech Republic | +420 296 330 567 |
| Dominican Republic | +1 829 954 8314 |
| Ecuador | 808 238 1434 / 1800001122 |
| El Salvador | +503 21 369 019 |
| Finland | +358 942 720 522 |
| France | +33 980 091 618 |
| Germany | +49 894 120 7110 |
| Guatemala | +502 231 598 22 |
| Hong Kong | +85 230 083 710 |
| India | +91 124 504 4888 / 18001034174 |
| Indonesia | +62 855 7467 7030 |
| Ireland | +353 766 803 038 |
| Japan | +81 345 881 457 |
| Korea | +82 704 515 6400 |
| Malaysia | +60 392 125 586 |
| Mexico | +52 554 169 6828 |
| Netherlands | +31 852 737 139 |
| Nicaragua | 1800 220 2413 |
| Norway | +47 852 900 55 |
| Panama | +507 833 7475 |
| Peru | +51 170 855 24 |
| Philippines | +63 262 637 00 |
| Poland | +48 222 922 190 |
| Puerto Rico | +1 787 705 3315 |
| Romania | +40 316 308 010 |
| Russia | +7 499 500 0507 |
| Slovakia | +42 151 230 4450 |
| Spain | +34 910 601 733 |
| Sweden | +46 107 502 569 |
| Switzerland | +41 435 051 447 |
| Thailand | +66 600 024 188 |
| United Kingdom | +44 208 089 2805 |
| United States | +1 646 561 8878 |
The SoftwareONE Cloud Support team can be emailed through cloud.support@softwareone.com by your designated customer representative(s).
Please note that outside of your local working hours, availability of support will be dependant on your chosen support package.