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Open Contact FormOffice 365 Cloud Services Have Taken Teamwork at Into-Sana to a New Level
Based in Odessa, Ukraine, Into-Sana operates a chain of 10 medical clinics, outpatient and diagnostic centers in Odessa, Odessa Oblast, and Kyiv. It provides a wide range of medical services, from family and specialist medicine to diagnostic, emergency, and ambulance services and health insurance. Into-Sana was founded in 1995 and is today the largest private hospital operator in Ukraine.
Customer: Into-Sana
Industry: Healthcare
Solution: Migration to Microsoft Office 365 (hybrid scenario) incl. Exchange Online, Skype for Business, Yammer, SharePoint Online; advice on Office 365 license selection
Prior to 2017, Into-Sana used a solely on-premises IT infrastructure. The applications used did not allow efficient communication and document exchange for all employees. In the course of IT modernization, a hospital information system (HIS) had been implemented supporting Into-Sana’s patient care processes. But this system offered only insufficient functionality for collaboration. For example, the provided scheduling tool could not be integrated and synchronized with the doctors’ Microsoft Outlook calendars. This lack of integration made the management of patient appointments inconvenient and time-consuming. Because the HIS functions are limited to medical personnel, the non-medical staff were even more urgently in need of adequate tools. Moreover, the existing systems made it difficult to integrate mobile devices or firstline workers without PC workstations into the communication loops. “In order to be more productive, we needed a modern solution for organizing communications and teamwork,” Volodymyr Bekhta, Head of IT department at Into-Sana, recalls. “That’s why we turned to SoftwareONE for help.”
After a detailed analysis of Into-Sana’s situation and requirements, SoftwareONE recommended the use of Microsoft Office 365 cloud services. Into-Sana followed this advice and decided to implement Office 365 including Exchange Online, Skype for Business, Yammer, and SharePoint Online, among others, in a hybrid IT infrastructure. In order to optimize licensing costs, the SoftwareONE experts proposed a mix of various Office 365 plans (E1, E3, F1) tailored to the needs of different user groups such as doctors, nurses, administration staff or top management.
In April 2017, Into-Sana started to implement the new cloud collaboration services in Into-Sana’s largest clinic in Odessa. SoftwareONE developed the Office 365 architecture design, supported the internal project team and provided quality assurance.
"Office 365 cloud services have taken teamwork at Into-Sana to a new level," says Volodymyr Bekhta."It is more efficient, more flexible, and very cost-effective because we only pay for what we need. Into-Sana employees now have access to powerful, future-proof collaboration tools that connect multiple departments, medical and non-medical staff, and stationary and mobile devices through a single, unified communications platform. Internal processes such as schedule management are more reliable, which eliminates errors and reduces costs. Users also started to explore the extensive capabilities of Office 365: for example, doctors are now using Yammer to quickly get a professional opinion from colleagues."
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