We have a long history of helping companies evaluate which SAM tools to implement based on business requirements, whether the in-house IT staff can manage the SAM implementation or if complementary services are needed to help augment the SAM organization. It’s a 3-pronged approach that includes.
The right stakeholders and leadership
The people and process aspects behind SAM are imperative to your success. Equally important is having the right stakeholder governance. SoftwareONE has predicted that by 2022, 30% of SAM programs will be considered “strategic”. This means that compliance will take a backseat for many as the focus shifts to improved customer experience, integrated software supply chains, improved security and better business intelligence. You can’t afford to leave SAM in the hands of procurement or finance, without executive level buy-in and ownership. Results from a recent Gartner survey support this premise as nearly 80% of individuals responsible for SAM report to a C-level role, and 27% of those responsible for SAM are themselves in C-level roles.
SAM tool overview
Implementing a SAM tool is a given for a successful SAM program to work, but you need to ensure the best tool for your environment is chosen. The tool will be used continuously for asset discovery, data normalization, audit and documentation of licenses, and adding in new software purchases. We have experience with some of the best SAM tools in the marketplace but cautions that one size does not fit all.
ROI / Business case
For this piece of the Diagnostic we take a detailed look at the company financials (if available) and have the key stakeholders fill out a detailed questionnaire in regards to software spend and future state aspirations. We then leverage this information to compare industry and organization size to determine the financial benefits in areas like software reharvesting, software re-use, cost optimization, tool rationalization and many other levers. Furthermore, we determine what dollar investment will be needed to maintain the program over the next five years (people, managed services, technology, etc.).