Best practice has shown how easy students respond to Microsoft Teams. At Microsoft Ignite, Dr. David Kellermann, lecturer in the school of engineering at the University of New South Wales, reported that after initiating Teams in one of his courses in 2017, it took only 60 seconds (!) until the first students started responding and chatting in Teams.
By having everything students need to learn and interact in one single hub, students posts and engagements increased by 900%. While Microsoft Teams offers a completely new way to keep the education and learning process as lively and interactive as possible many teachers are concerned about losing their direct line to their students and not having a spot for questions and proper feedbacks. That`s where Microsoft Artificial Intelligence (A.I.) comes into play and where integrated systems can easily close the gap. Like the Question bot which Dr. Kellermann built and implemented to solve this issue. With this new kind of education bot in place students can open service tickets with their questions and get connected to their tutors.
Additionally, the bot tracks all question-answer pairings and fills a dynamic FAQ document that is also accessible from any mobile device. Within a short time, this process went from a zero configuration to a self-training A.I. also including material with QR codes to sort questions sent in by photos to the correct answer and tutors.