These examples are relatively simple, but they demonstrate situations that you encounter in similar ways within companies as well. Cost cutting or increasing revenue and efficiency are issues that are important to all organizations. But here as well, the range of options has become broader. It was easier 15 years ago when all you did was replace a server with another one. To upgrade the systems in the simplest case, you compared the technical specifications, made a backup and then migrated the data to the new machine.
But now the situation is no different than in fast food chains. Instead of picking sauces, toppings and bread, we are forced to deal with Infrastrcuture as a Service (IaaS) and Platform as a Service (PaaS). Is it more sensible to use IaaS for a database server, or might it be better to pick the ‘database as a service’, where the administrator is no longer required to maintain the base system? What are the implications of the decision? Like in the fast food chain, we can ask the sales assistant. But might they not act in their own interests? Are they therefore trustworthy? Alternatively, we can try and sit out the problem – although this approach is hardly promising. Problems tend to occur in the most inopportune moments anyway, when there are plenty of other tasks that are more important. And what do we do about the decision if we make the wrong one? Is it then a personal failing and a loss of standing in the company? Might it be more sensible to include more stakeholders in the decision-making process to share the blame if things go wrong?