In recent months, businesses have experienced unprecedented disruption. The shift to working from home happened at breakneck speed, causing massive disorientation that heavily impacted communication, work habits, and more. While IT teams and leadership have often been in the spotlight for helping employees adjust, HR managers are under a similar level of stress to help everybody adapt.
HR isn’t just dealing with a new work environment; they’re also coping with different work mentalities. At the same time, they need to work to implement new policies without being able to see how employees are working or how their policies are impacting employees. Months after the shift to remote work took place, many HR teams are beginning to understand how to help employees and manage any changes in their responsibilities.
The adjustment took quite a long time – take a moment to remember how your HR team and organization struggled throughout that adjustment period. You don’t want to be caught off-guard like that again. Therefore, HR needs to start thinking ahead regarding how the company and employees stay connected and digitally engaged. Will employees continue to work from home throughout 2020? Is there a chance they will return to the office in 2021? Will remote work become a new mainstay?
A lot is uncertain at the moment, but HR needs to start planning for various scenarios immediately. Let’s take a closer look at a few important areas of the employee experience to consider, no matter where you stand in regard to reopening.