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Key Considerations for Business Leaders

Managing a Remote Workforce

Managing a Remote Workforce: Key Considerations for Business Leaders

With the onslaught of organizations across the globe instituting immediate remote work policies, business leaders are quickly realizing a variety of challenges. This massive, unprecedented shift to distance working, while important, has come with the need to quickly enable remote strategies to ensure businesses are operating as usual.

In a typical day-to-day working environment, working remotely provides several welcomed benefits, such as a flexible work schedule, custom environment, less distractions, and little to no commuting. But for many who go into the office each day, making the switch to remote working might make some feel uncomfortable, unmotivated, confused, and maybe even isolated.

In addition to these employee struggles, business leaders are struggling with their own set of new challenges. Some companies are having to scale-up on the number of end-users working remotely and others are navigating this territory for the first time. To assist in helping their employees adjust to this new work style, we have put together a list of key considerations for business leaders to consider while managing their remote workforce:

1. Expectations and People Readiness

Different organizations have different ideas of what it means to do something “quickly” or “well.” It is important, during this shift, that leaders make their expectations very clear to all employees. If they were at all fuzzy before, it is more important than ever to ensure that employees understand their expectations for remote work. The more prepared they are, the more effective they can be.

To ensure that your employees are armed with a clear set of expectations and guidelines:

  • Show examples of the work that needs to be done
  • Set deadlines; make clear what are firm or flexible dates
  • Share your calendars so that employees can optimize time for meetings and calls
  • Give your employees a clear, open line of communication

2. Need for Unified Communication Platform

If remote employees don’t have a way to effectively share and download files, communicate with other co-workers, and hold meetings like they would in the office, working remotely will be a challenge, or simply may not work. If you don’t already have one, the first key investment when migrating your employees to a remote work style is a Unified Communication platform, like Microsoft Teams, a chat-based hub within Office 365.

It is vitally important that organizations have a Unified Communication strategy in place and that users have access to a reliable tool to make communication and collaboration possible. Additionally, having this strategy in place will help your employees feel more connected during times when they feel isolated. As a certified Microsoft partner, SoftwareONE can assist your organization quickly and efficiently adopt Microsoft Teams. With this platform, you can ensure that your users are better connected and more productive.

3. IT Preparedness & Security Management

In most cases, IT departments were already overstretched and exhausted before the recent global developments. If you then add in employee frustration and anxiety around how they must now work, it is clear why overall productivity might be suffering.

IT Professionals have been handed a critical situation; build, launch, and support a Work from Home initiative, train all users, and have it ready immediately. Perhaps your business considered a remote workforce in the past but had never fully tested, deployed, or scaled company-wide. More importantly, with end users at home and off the office network, IT departments no longer have visibility and security that they would normally have.

To combat these issues, consider employing the following services:

Managed Security

Managed Security services from SoftwareONE, your organization is provided protection from security threats while also enhancing compliance. We help you know your risks, protect your assets, and stay ahead of threats in a mobile-first, cloud-first world.

Managed Backup

With our Managed Backup service, you can ensure your data, whether on-prem or in the cloud, is protected. Many organizations may not have the resources, bandwidth, or know-how to ensure a cohesive backup program, but with Managed Backup, you can take advantage of all the benefits of cloud backup while maintain access and ownership.

Managed Cloud

In order to optimize business for the cloud, it is crucial that you employ a. Our Managed Cloud service is comprised of the people, process, and technology that will you design, build, automate, and manage your cloud initiatives.

4. Scaling and Re-Harvesting Software Licenses

The rise of remote workers means the need for increased software licenses. Having the visibility to understand whether you have licenses available for re-harvesting or you need to purchase additional licensing in not always an easy feat. Our Advisory Services to help you help you get clear line of site to your licensing.

With the vast range of software available, organizations can quickly plan and adopt solutions for remote working conditions. From VPN to Remote Desktop Services to cloud-based services, solutions are available to help employees get their jobs done remotely.

When time is of the essence, but you don’t want to waste resources on overpriced or redundant technology, consider a Digital Supply Chain. To help ensure adequate resources for at home workers, this solution can help you quickly, efficiently, and cost-effectively procure new licenses while maintain value throughout the entire software lifecycle.

But what if you want to manage your number of licenses at a later date? We can help with that, too. Our proprietary software management tool, PyraCloud, offers the ability to transact software licenses and cloud subscriptions and view your entire on-prem and cloud software estate all from a single platform. With this platform, you can make sure you’re making informed business decisions for your organization.

At the end of the day, what’s most important to remember is that your employees are your front line, and if you’re not prepared, neither are they. When evaluating options for the future, organizations should not only have strategies in place, risk mitigation plans for when the unexpected occurs, and should also know what’s in their portfolio of tools and have they can fully utilize them. Remember that SoftwareONE is here to support you now and always ready to help you prepare for the future.

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